Customer Center

Join our community to get the support you need, expand your knowledge, network with peers, and share your ideas.

Join our live Daily Office Hours to get your Lacework questions answered by a member of our Customer Success team.

Our foundational, self-serve, educational training modules and live Office Hours will guide you through platform set up and usage.

We’re here for you 24/7. Visit our support portal to submit and get status updates on requests.

Explore extensive documentation, including user onboarding to API documentation, release notes, and more.

Experience the latest and greatest platform features and functionalities with our on-demand demos, and immerse yourself in the Lacework platform with our guided product tours.

Having latency issues? Start by checking the Lacework platform status site for current information on any outages, planned maintenance.

Connect with our accredited delivery partners who can help you quickly mature your Lacework and cloud security posture, through an open, collaborative approach.