Customer Center

Your primary hub for key resources and tools that will help you hit the cloud running, so you can focus on what matters most.


Essential tools and resources

Bookmark these quick links for easy access to essential tools as you become familiar with our Polygraph® platform.

Lacework Community

Join our community to get the support you need, expand your knowledge, network with peers, and share your ideas. Let’s build better cloud security together.

Join today

Office Hours

Join our live Daily Office Hours to get your Lacework questions answered by a member of our Customer Success team.

Learn more

Lacework Academy

Our foundational, self-serve, educational training modules and live Office Hours will guide you through platform set up and usage.

Access Academy


We’re here for you 24/7. Visit our support portal to submit and get status updates on requests.

Get support


Explore extensive documentation, including user onboarding to API documentation, release notes, and more.

Review docs

Demos & Guided Tours

Experience the latest and greatest platform features and functionalities with our on-demand demos, and immerse yourself in the Lacework platform with our guided product tours.

Explore more

Platform Status

Having latency issues? Start by checking the Lacework platform status site for current information on any outages, planned maintenance.

Check status

Delivery Partners

Connect with our accredited delivery partners who can help you quickly mature your Lacework and cloud security posture, through an open, collaborative approach.

Discover partners
Success Stories

Winning together

Explore how we help companies around the world uplevel their cloud security posture.

Contact us

Our team is here for you. Get in touch with your account team or request support.

Contact us